Questions?Get in touch!
Contact us and make your surf dream a reality
Do you have questions that you haven’t found the answers to? Any question marks about your upcoming surf trip, perhaps? Don’t worry, we at Lapoint are always here to help! From dreaming of surfing to riding your first wave – we’re here for you every step of the way to ensure that you’ll get the smooth and safe (and fun!) surf experience of a lifetime.
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FAQ
Questions and answers
Free rebooking up to 14 days prior to arrival
We offer free rebooking and cancellation opportunities within a time frame! When you book your stay with us more than three weeks in advance, you'll have 14 days of open purchase to rebook or cancel your trip. If you book within three weeks of your arrival, you'll have a 72-hour window for adjustments or cancelation. After this period, Lapoint will retain the deposit.
If you need to cancel your trip, you can do so up to 35 days before your arrival. Should you have paid in full, you'll receive 75% of your payment back, with a 25% deposit retained by Lapoint. For cancellations made 35 days or closer to your arrival date, the entire payment will be retained.
We offer a free rebooking or gift card option up to 14 days before your arrival. Additionally, you can add cancellation insurance to your booking for extra peace of mind.
SURF CAMPS
Why should you learn how to surf at a surf camp?
It’s possible to learn to surf by yourself, but the best way to do it is by taking surf lessons at a surf camp! Sharing your surf journey, overcoming challenges and celebrating achievements with a group will make the surf experience so much more rewarding.
Also, if you have limited time and want to learn how to surf in one or two weeks, having an instructor is key. This will give your skills a boost, increase your knowledge about the ocean and make you progress faster.
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SURF SHOP
Nothing beats getting your first surfboard
Did you know that we have a surf shop? We want to help you to make all your surf dreams come true. No matter if you want to learn how to surf in the world's most beautiful locations or get the perfect board to surf wherever and whenever you want. We offer a wide range of boards, wetsuits and all the essentials you’ll need when hitting your favorite breaks. Don’t forget to check out our apparel – they are perfect to snuggle up in after a surf session!
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Sustainability
The beach is our home. We are leaving it better than we found it.
We have made a commitment to our ocean, beaches and community. They are our playground, our home and our livelihood. We are going to leave them better than we found them. That means that all our employees, friends and guests helps out with recycling and taking other actions for the environment. Each week there are beach cleaning and recycling activities to ensure that our home stays the way it was supposed to be.
Lapoint